Technical Support
Sales Inquiries
- Monday through Friday,
8:00 a.m. to 5:00 p.m., CET - +1.360.312.7638
- +44.131.208.3240
- sales@eltima.com
Headquarters
- Germany:
- Frankfurt Herriot's,
Herriotstraße 1
60528 Frankfurt
Germany - Tel. +49.696.773.3496
Purchase questions
Upgrade questions
Other questions
I want to upgrade to a new minor version
I want to upgrade to a new major version
Registration problems
I want to upgrade to a new major version
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- FAQ: My registration key doesn't work
- FAQ: I received a registration key, but where do I get a full software?
- FAQ: Can I transfer a registered product to another computer?
Recover lost registration info
- FAQ: I received a registration key, but where do I get a full software?
- FAQ: Can I transfer a registered product to another computer?
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- FAQ: I have lost my registration info. Can you somehow retrieve it and send again?
I didn't receive a registration info
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- FAQ: Check your Spam filter settings and look through your Junk folder
- FAQ: I've ordered your product but didn't receive a Backup CD
- FAQ: I received nothing after placing the order. Did my order go through?
- FAQ: I've purchased your software but haven't got a registration key yet
Request technical support
- FAQ: I've ordered your product but didn't receive a Backup CD
- FAQ: I received nothing after placing the order. Did my order go through?
- FAQ: I've purchased your software but haven't got a registration key yet
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